Which Webb Auto Group Service Center Is Right for Your Vehicle?

How to Choose the Right Service Center

The most straightforward rule when choosing a Webb service location is to match your vehicle’s brand to the corresponding franchise. Hyundai models — including sedans, SUVs, and electrified vehicles in the IONIQ lineup — are best served at either Webb Hyundai Highland or Webb Hyundai Merrillville, where technicians hold Hyundai Motor America certification and the parts department stocks genuine Hyundai components. Genesis owners in the area will find the appropriate level of brand-specific expertise and premium amenities at Genesis of Schererville. Chevrolet drivers, from Silverado owners to Equinox EV early adopters, have two dedicated options: Webb Chevy Oak Lawn on Chicago’s southwest side and Webb Chevy Plainfield serving the growing Route 59 corridor.

Geography also plays a role. If you live or work closer to Highland, Merrillville, or Schererville in Lake County, Indiana, the Northwest Indiana locations are typically the most convenient. If you are based in Cook County or Will County in Illinois — Oak Lawn, Tinley Park, Orland Park, or Plainfield — the two Illinois Chevy stores or the drive into Indiana may each make sense depending on your vehicle make. All five locations offer online scheduling, so comparing availability in real time before committing is always an option.

Webb Hyundai Highland Service Center

Webb Hyundai Highland is situated on Indianapolis Boulevard in Highland, Indiana, making it accessible from the Hammond, Munster, and Griffith areas in addition to Highland itself. The service department handles everything from simple oil-and-filter changes to complex transmission work and EV battery diagnostics, with Hyundai-genuine parts ensuring your vehicle’s warranty remains intact.

Webb Hyundai Merrillville Service Center

Webb Hyundai Merrillville serves Lake County’s southern communities including Merrillville, Schererville, and Crown Point. The service team is versed in the full breadth of the Hyundai lineup and regularly handles complex recall and technical service bulletin repairs with factory-issued procedures. Because both Hyundai locations are part of the same Webb Auto Group family, parts sharing between the two stores means faster turnaround on less-common components.

Genesis of Schererville Service Center

Genesis of Schererville delivers service that aligns with the premium positioning of the Genesis brand. The Genesis At Home valet program — where a trained valet collects your vehicle, leaves a courtesy car, and returns your Genesis after service — is among the most distinctive customer-experience features available at any Webb location. Owners of the electrified GV60 or G80 EV will find technicians prepared for high-voltage service work alongside the full luxury maintenance routine.

Webb Chevy Oak Lawn Service Center

Webb Chevy Oak Lawn has been serving the southwest suburbs of Chicago since the Webb family established the dealership in 2000, making it one of the longest-standing Chevrolet service destinations in the area. The service bay is built to handle high-volume demand from both personal and fleet Chevrolet customers, and the department’s Express Lane option reduces wait times for routine maintenance on busy weekdays.

Webb Chevy Plainfield Service Center

Webb Chevy Plainfield anchors Webb Auto Group’s presence in Will County. The Route 59 location is among the most accessible service addresses for drivers coming from Joliet, Naperville, Bolingbrook, and the fast-growing Plainfield township. The department handles both personal vehicles and commercial/fleet accounts, with lift capacity rated for Silverado HD configurations.

What to Expect at Any Webb Service Center

Regardless of which Webb location you visit, the service experience is built around a consistent set of standards. Each of the five service centers follows a multi-point vehicle inspection process at every appointment — technicians review fluid levels, brake pad thickness, tire tread depth, battery condition, belt and hose integrity, and exterior lighting as part of every visit, not just on request. Findings are communicated to the customer before any additional work is authorized.

All five locations employ technicians who have completed OEM-specific training aligned with their brand’s manufacturer requirements. This matters particularly for warranty repairs, recall services, and technical service bulletin (TSB) updates, where factory procedures must be followed precisely to preserve coverage.

Loaner vehicles are available at all five locations for qualifying repairs; availability and eligibility may vary by service duration and appointment type. Shuttle service is also available at select locations for customers within a defined radius. Customers are encouraged to confirm loaner availability when scheduling. Each location’s service drive team can outline current loaner and shuttle policies at the time of booking.

Service Coupons and Specials Across Webb Stores

Each Webb service center publishes its own rotating schedule of service offers through its respective website. Coupons typically cover high-frequency services such as synthetic oil changes, tire rotations, brake inspections, cabin air filter replacements, and multi-point inspections. Hyundai and Genesis customers may also be eligible for manufacturer-backed service offers through their brand loyalty programs, while Chevrolet customers can access GM-sponsored service promotions and My Chevrolet Rewards points on qualifying work.

For the most current offers at each location, visit the individual rooftop service pages linked in the comparison table below, or call the service department directly. Service specials at one Webb location are not automatically valid at another, as each store independently manages its offers.

How to Schedule Service Online at Webb Auto Group

Online scheduling is available at all five Webb service centers through each location’s own service page. The process is standardized across the group: customers select their vehicle, choose a service type, pick a date and time from real-time availability, and receive an email or text confirmation. Most routine services — oil changes, tire rotations, brake inspections, and state inspections — can be fully booked online without a phone call.

For complex work such as warranty claims, recall repairs, major diagnostics, or body-related services, calling the service department directly ensures that the correct technician and any specialty equipment are reserved before your arrival.

Service Center Comparison at a Glance

Step-by-Step: Booking a Service Appointment at Webb Auto Group

1. Identify your vehicle’s brand. Hyundai owners should choose Webb Hyundai Highland or Webb Hyundai Merrillville. Genesis owners select Genesis of Schererville. Chevrolet owners choose between Webb Chevy Oak Lawn and Webb Chevy Plainfield based on location.
2. Visit the service page for that location. Each store’s service scheduling portal is linked in the comparison table above. Alternatively, start at webbcars.com/service for a centralized entry point.
3. Enter your vehicle information. You will need your vehicle’s year, make, model, and mileage. Having your VIN handy helps the system pull exact configuration details and confirm recall or warranty eligibility.
4. Select the service type. Choose from the menu of available services — routine maintenance, tire services, brake work, diagnostics, or a general multi-point inspection. If your need is not listed, select “Other” and provide a brief description in the comments field.
5. Choose your appointment date and time. The scheduling tool displays real-time availability. Morning slots (7–9 a.m.) fill fastest, particularly on Mondays and Fridays. Midweek midday appointments typically have the most flexibility.
6. Confirm your contact and transportation preferences. Indicate whether you will wait on-site, need a loaner vehicle, or require shuttle service. Including this at booking gives the service team time to prepare accordingly.
7. Receive your confirmation and arrive prepared. A confirmation email or text will be sent immediately. Bring your confirmation reference, vehicle registration, and any relevant warranty paperwork. Arrive a few minutes early to complete the service write-up efficiently.